What Your Account Terms Cover
Our Terms & Conditions explain who may open an account, how you must protect your login details, and when we may request phone or identity checks before account access or a withdrawal request. They also describe how entries, wallet records and account changes are recorded, including
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activity connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account. You remain responsible for entering accurate details and using payment credentials that belong to you. If a payment is reversed, duplicated or shown as pending, the account record and payment receipt are used when
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we assess the request. Access depends on local law, and a restriction required by applicable rules takes priority over these terms. We may update the wording when an operational or legal change requires it; the current page should be read before you continue. If a clause
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is unclear, contact our account support route before taking the next account step.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.